WhatsApp Shop: the Reports screen has been rebuilt from scratch around four questions — how your orders grow, how your customer base grows, how your turnover grows, and where your highs and lows are.
WhatsApp Shop Reports: pick the period by dragging a window across a map of your whole history, and switch between a daily, monthly or yearly view. The whole page follows instantly, without waiting for the server.
WhatsApp Shop Reports: a shop picker at the top, so you can look at one shop on its own or at every shop of your company together.
WhatsApp Shop Reports: notes and markers. Pin a campaign, an event, an incident or a milestone to a date and it is drawn as a permanent line across every chart, so a peak or a dip has its explanation right next to it. A note can belong to one shop or to all the shops of your company, and clicking a marker on a chart opens it for editing.
WhatsApp Shop Reports: a KPI tab with your lowest and best month, week and day of the selected period — by orders or by turnover — alongside your 50 best customers by number of orders and your 50 best by money spent.
WhatsApp Shop Reports: new-customer, active-customer and total-customer-base figures, each counted properly — a customer who orders ten times in a month is counted once for that month, not ten times.
Updates
WhatsApp Shop Reports now read your workspace's own order history instead of asking the OrderLemon service for pre-built figures, so the screen keeps working and stays fast even when that service is busy.
WhatsApp Shop Reports follow the light and dark theme throughout, including the charts.
Fix
Deprecated
WhatsApp Shop: the previous Reports screen and its Overview, Shops, Orders, Products, Customers, Conversations and Revenue tabs have been replaced by the new Shop Reports screen.
