# Order settings, e-mails and who can use Orders

> Set the order prefix, numbering, colour, footer and default taxes, edit the order e-mails, choose who is notified, and give your team access to Orders. (Sales)

- Page: https://dashboard.nizu.io/knowledge_base/view/524-order-settings-e-mails-and-who-can-use-orders
- Part of: [Knowledge base](https://dashboard.nizu.io/knowledge_base/llms.txt) on NIZU — https://dashboard.nizu.io/llms.txt
- Updated: 2026-10-25T11:50:03Z

## Order settings, e-mails and who can use Orders

An administrator sets up Orders once for the whole workspace.

### Settings → Sales & finance → Orders

#### Order settings tab

| Setting | What it does |
| --- | --- |
| Order prefix | Text in front of the number, for example "ORDER #". |
| Order color | Colour of the order document and PDF. When empty, the invoice colour is used. The layout follows your invoice style. |
| Initial number of the order | Start numbering from a higher number. It must be larger than the last order number. |
| TAX and Second TAX | The taxes of store orders for clients without a default tax. |
| Order footer | Text printed at the bottom of every order PDF. |

#### Order status tab

Your statuses, in order. See *Order statuses: set them up and keep clients informed*.

Order custom fields are in **Settings → Custom fields → Orders**; tick **Show in order** to print one on the PDF.

### E-mails and notifications

| Event | When | Who can be told |
| --- | --- | --- |
| New order received | An order is placed in the store, by a client or your team. | Team members and teams |
| Order status updated | Your team changes an order's status. | The client's contacts, the contact who ordered, team members and teams |

Choose the recipients in **Settings → Notifications** (category Order) and edit the texts in **Settings → Email templates** (group Order). Both e-mails include the order PDF and a **Show Order** button.

### Who can use Orders

- In **Team → Roles**, the **Orders** section asks **Can access orders?**: **No** or **Yes**. Yes gives access to every order and to the Store.
- Administrators always have access.
- Clients see the Store and their own orders when **Client can access store?** is ticked in **Settings → Client portal → Client permissions**. They can place orders and download them, but not change, delete or re-status them.

To switch the module on or off: **Settings → Modules** → **Order**.