# How your client accepts or rejects a proposal

> Clients and leads answer a proposal from the public link without logging in, or from the client portal: Accept with name, e-mail and an optional signature, or Reject. (Sales)

- Page: https://dashboard.nizu.io/knowledge_base/view/512-how-your-client-accepts-or-rejects-a-proposal
- Part of: [Knowledge base](https://dashboard.nizu.io/knowledge_base/llms.txt) on NIZU — https://dashboard.nizu.io/llms.txt
- Updated: 2026-10-25T11:50:03Z

## How your client accepts or rejects a proposal

A proposal is usually sent to a lead who has no login yet, so the answer happens on a public page: the client reads the proposal and clicks **Accept** or **Reject**. You see when they open it and you are notified when they answer.

### From the public link

The link in your e-mail (or the one you copied with **Copy public link**) opens the proposal with your logo. The client can **Print** it, **Download PDF**, and answer:

- **Accept** asks for **Name** and **Email** and, when **Add signature option on accepting proposal** is on, a drawn **Signature**. The page then says "Proposal accepted".
- **Reject** records the answer with one click: "Proposal rejected".

### From the client portal

A client contact who logs in finds it under **Proposals**, shown as **New**, with **Mark as Accepted** and **Mark as Rejected** (with the signature box when the setting is on), Print, Download PDF and, when switched on, comments.

### What you see

- **Last email seen**, **Email seen count** and **Last preview seen** tell you when the proposal was opened, with a notification each time.
- When the client answers, the status becomes **Accepted** or **Declined** and you are notified.
- The **Signer info** card shows who accepted, their e-mail, the date and the signature.
- You can correct the status yourself in the **Proposal info** menu: **Mark as Accepted**, **Mark as Rejected**, **Mark as Sent**.

### A signature with full evidence: NIZU Sign

For a signature with an audit trail and timestamp, install **NIZU Sign** and switch on Proposals in **Settings → NIZU Sign**. The proposal page then shows a **NIZU Sign** card with **Send for signature**. When everyone has signed, the proposal is marked Accepted for you.

### Good to know

- The public link works as soon as the proposal exists, even as a draft. Share it only when the proposal is final.
- Accepting a proposal does not turn a lead into a client. Convert the lead from the Leads page when you are ready.

Next: [After a proposal is accepted: contract, estimate, invoice or project](https://dashboard.nizu.io/knowledge_base/view/513).