# How your client accepts or rejects an estimate

> Clients answer an estimate from the public link (no login) or from their client portal: Accept with name, e-mail and an optional signature, or Reject. You are notified at once. (Sales)

- Page: https://dashboard.nizu.io/knowledge_base/view/505-how-your-client-accepts-or-rejects-an-estimate
- Part of: [Knowledge base](https://dashboard.nizu.io/knowledge_base/llms.txt) on NIZU — https://dashboard.nizu.io/llms.txt
- Updated: 2026-10-25T11:50:03Z

## How your client accepts or rejects an estimate

Your client does not need to call or reply by e-mail. They open the estimate, read it, and click **Accept** or **Reject**. You are notified, and the estimate's status changes by itself.

### From the public link (no login)

The e-mail you send contains a public link. Anyone who has it sees the estimate with your logo and two buttons:

- **Accept** asks for a **Name** and an **Email** and, when **Add signature option on accepting estimate** is on in the settings, a drawn **Signature**. After clicking Accept the page says "Estimate accepted".
- **Reject** records the answer at once. The page then says "Estimate rejected".

Once the client has answered, the buttons disappear.

### From the client portal

A contact who logs in to your client portal finds the estimate under **Estimates**, shown as **New**. They can click **Mark as Accepted** (with the signature box when the setting is on) or **Mark as Rejected**, download the PDF, print it and, when comments are switched on, write a comment.

### What you see

- The status changes to **Accepted** or **Declined**, and you get a notification.
- On an accepted estimate the **Signer info** card shows the name, e-mail, date and signature of the person who accepted.
- You can always correct the status yourself from the **Estimate info** menu: **Mark as Accepted**, **Mark as Declined** or **Mark as Sent**.

### A signature with full evidence: NIZU Sign

When the estimate must be signed with a full audit trail, install the **NIZU Sign** App and switch on Estimates in **Settings → NIZU Sign**. A **NIZU Sign** card then appears on the estimate with a **Send for signature** button. When everyone has signed, the estimate is marked Accepted for you. The normal Accept button keeps working next to it.

### Good to know

- The public link works as soon as the estimate exists, even as a draft. Only share it when the estimate is ready.
- The public page has no PDF button: clients who want the PDF use the attachment in the e-mail or the client portal.

Next: [Turn an accepted estimate into an invoice or a project](https://dashboard.nizu.io/knowledge_base/view/506).