# Leads Source > In sales, “lead source” refers to the origin or channel through which a potential customer (lead) discovered your business or how they entered your sales pipeline. Why it’s important: Knowing the lea… - Page: https://dashboard.nizu.io/knowledge_base/view/44-leads-source - Part of: [Knowledge base](https://dashboard.nizu.io/knowledge_base/llms.txt) on NIZU — https://dashboard.nizu.io/llms.txt - Updated: 2026-10-25T11:50:03Z In sales, **“lead source”** refers to the **origin or channel through which a potential customer (lead) discovered your business** or how they entered your sales pipeline. #### **Why it’s important:** Knowing the lead source helps you: - Understand which marketing channels are performing best - Allocate budget more effectively - Optimize your customer acquisition strategy - Track return on investment (ROI) #### **Examples of lead sources in NIZU:** - Website contact form - Google Ads / Paid Search - Organic search (SEO) - Social media (LinkedIn, Instagram, etc.) - Trade shows or events - Referrals - Cold calls or emails - Third-party marketplaces - WhatsApp or other messaging apps --- #### **In practice:** If someone fills out a form after seeing a Facebook ad, the lead source is **Facebook Ads**. If they call your office after a friend recommended you, the lead source is **Referral**.